Hillingdon Advice for Residents Partnership (HARP)

In October 2012 the Big Lottery Fund (BIG) launched a new programme to help the not-for-profit advice sector to transition to deliver:

  • Greater collaborative working
  • Better joining-up of services for end users and
  • More resilient and sustainable advice organisations

The programme is called the Advice Services Transition Fund (ASTF) and is jointly funded by BIG and the Cabinet Office. See www.biglotteryfund.org.uk/astf

Applications were invited from a single partnership of local not-for-profit advice providers within each local authority area. The partnership was expected to include the main providers of advice to residents about:

  • Welfare benefits
  • Debt
  • Housing
  • Employment

Projects had to meet two outcomes:

  • Advice organisations collaborate effectively with each other, and other agencies, to improve service outcomes for customers
  • Local advice services are resilient and well-equipped to meet future needs, with more modern and enterprising business models and more diverse sources of funding.

Within Hillingdon, Hillingdon Association of Voluntary Services (HAVS), as the local Council for Voluntary Services (CVS), facilitated a series of meetings with local advice providers to identify local needs and broker a strong partnership bid for ASTF funding. The Hillingdon Advice for Residents Partnership (HARP) project was submitted in January and it was announced on 14 May that we had been awarded two years funding to deliver the project.

Subsequently a partnership agreement was completed by HAVS and six partners:

  • Age UK Hillingdon
  • Disablement Association Hillingdon (DASH)
  • Hillingdon Carers
  • Hillingdon Citizens Advice
  • Hillingdon Mind
  • Hillingdon Women’s Centre

Other groups will be involved as project participants and beneficiaries.

  • Click here to find out more about Volunteering with HARP partners
  • Click here to find out more about HARP partners Information and Advice Services

The project formally runs from 1 January 2014 until 31 December 2015.
The project will transform advice services for local residents by significantly increasing volunteer capacity, advice quality, opportunities for self help and freeing resource for more casework with the most vulnerable residents.




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