Business Hub PQASSO
PQASSO is a quality assurance system that helps management to run an organisation effectively and efficiently. Originally created by and for the voluntary sector in 1997, it asks organisations to take a systematic look at what they do and to decide exactly where improvements are needed.
The system is designed as a work pack with twelve quality areas. It offers a flexible approach to quality enabling an organisation to work at its own pace whilst considering all its functions covering leadership and good governance and how to measure impact and demonstrate value for money. It seeks to assist managers to plan, budget and allocate necessary resources for making these improvements over a realistic period.
PQASSO, produced by the Charities Evaluation Services, is now in its third edition with a clear outcomes focus, for instance, quality area 12 “Results” requires evidence about social, economic and environmental outcomes and impacts as well as financial and fundraising results and user satisfaction
Full details of PQASSO and how to apply for the PQASSO Quality Mark are available from the Charities Evaluation Services
http://www.ces-vol.org.uk/

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